Paytm Customer Care- Toll free Number Indian & Abroad

Paytm Customer Care

Paytm is a e-commerce payments system and financial technology. It is started in the year 2010 in Delhi and began to provide online mobile recharge and bill payments. Paytm is available in 11 languages and offers online use-cases like mobile recharge, boll payments, travel, movie and events. Other than this, you can make easy payments with payment at grocery stores, restaurants, parking, tolls, pharmacies and many more. If you have any doubts or queries related to Paytm app you can call on Paytm Customer Care number to resolve your queries.

Over 200 million customers has been registered under Paytm and having 7 million branches across India. The payments are easily accepted by scanning the code. Paytm puts a lot of effort to give a seamless service to its customers. The Paytm team is always ready to serve the customers delightfully.

Paytm Customer Care 

Paytm gives a facility to its users to contact and resolve their queries related to Paytm app. If you are facing issues with complaint regarding product or services you may call on the following number.

  • 0120–3888–388 (Toll-free)
  • 964-397-9797

Paytm Business Customer Care

Business professional facing any issues related to the Paytm products and services may cal on the Paytm Business Customer Care number- 0120-44-40-440

Other Paytm Customer Care Contact Details

Customers those have complaints and queries related to the Paytm product and services can call to the Paytm customer care.

The 24/7 Paytm customer care number are as follows:

Queries Contact
Paytm Bank & Wallet 011-3399-6699
Payments, Movies & Others 0120-3888-388
Flights 705-311-1905
Bus 955-512-3123
Trains 955-5395-553
Hotels 705-3111-905

The Paytm customers can register their complaints and queries regarding to Paytm products and services by the following Paytm customer care email address.

Queries Email ID
Support [email protected]
Privacy and Security Queries [email protected]

Paytm Regional Office

Paytm services are available in India as well as in abroad. If any customer faces any serious problem related to the Paytm services, then they may reach to the Paytm regiosnla office.

The Paytm regional offices are as follows:

Queries Address Contact
Bangalore 144/533, 2nd floor, 22nd main, 150 Feet Ring Road, HSR Layout 1st Sector (AGARA), Bangalore – 560102 +91-080- 677-201-97
Chennai II Floor, Balammal Building No 33, Burkit Road, T Nagar, Chennai – 600 017 +91-44- 243-501-97
Mumbai IV Floor, Enterprise Centre, Domestic Airport, Next to Orchid, Hotel Vile Parle East, Mumbai – 400 099 +91-22- 261-331-97
Kolkata BP 07, Eco Station Building, 6th Floor, Salt Lake Sector: 5, Kolkata – 700 091 +91-33- 400-051-97
Toronto 220 Adelaide Street West, Toronto, ON, M5H 1W7, Canada 1-647-360-8331

Paytm TAT for Queries & Complaints(Turn Around Time)

Paytm customer care essays their level best to resolve the complaint of the customers. They have set the timelines for specific queries and complaints.

The following are the estimated TAT for various queries and complaints

Queries Turn Around Time
First response to a user’s query/concern 24 Hrs
Follow-up queries 48 Hrs
Escalated cases 7 Days
Customer grievances 15 Days
Concern raised to a Nodal officer 15 Days
NEFT to user’s bank account 7 Days

Paytm Corporate Headquarters 

Customers can reach to Paytm corporate headquarter to resolve their any queries or complaints. You can contact to the Paytm corporate headquarters on the given contact number and email-id.


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