Paytm is a e-commerce payments system and financial technology. It is started in the year 2010 in Delhi and began to provide online mobile recharge and bill payments. Paytm is available in 11 languages and offers online use-cases like mobile recharge, boll payments, travel, movie and events. Other than this, you can make easy payments with payment at grocery stores, restaurants, parking, tolls, pharmacies and many more. If you have any doubts or queries related to Paytm app you can call on Paytm Customer Care number to resolve your queries.
Over 200 million customers has been registered under Paytm and having 7 million branches across India. The payments are easily accepted by scanning the code. Paytm puts a lot of effort to give a seamless service to its customers. The Paytm team is always ready to serve the customers delightfully.
Paytm Customer Care
Paytm gives a facility to its users to contact and resolve their queries related to Paytm app. If you are facing issues with complaint regarding product or services you may call on the following number.
- 0120–3888–388 (Toll-free)
Paytm Business Customer Care
Business professional facing any issues related to the Paytm products and services may cal on the Paytm Business Customer Care number- 0120-44-40-440
Other Paytm Customer Care Contact Details
Customers those have complaints and queries related to the Paytm product and services can call to the Paytm customer care.
The 24/7 Paytm customer care number are as follows:
|Paytm Bank & Wallet||011-3399-6699|
|Payments, Movies & Others||0120-3888-388|
The Paytm customers can register their complaints and queries regarding to Paytm products and services by the following Paytm customer care email address.
|Privacy and Security Queries||[email protected]|
Paytm Regional Office
Paytm services are available in India as well as in abroad. If any customer faces any serious problem related to the Paytm services, then they may reach to the Paytm regiosnla office.
The Paytm regional offices are as follows:
|Bangalore||144/533, 2nd floor, 22nd main, 150 Feet Ring Road, HSR Layout 1st Sector (AGARA), Bangalore – 560102||+91-080- 677-201-97|
|Chennai||II Floor, Balammal Building No 33, Burkit Road, T Nagar, Chennai – 600 017||+91-44- 243-501-97|
|Mumbai||IV Floor, Enterprise Centre, Domestic Airport, Next to Orchid, Hotel Vile Parle East, Mumbai – 400 099||+91-22- 261-331-97|
|Kolkata||BP 07, Eco Station Building, 6th Floor, Salt Lake Sector: 5, Kolkata – 700 091||+91-33- 400-051-97|
|Toronto||220 Adelaide Street West, Toronto, ON, M5H 1W7, Canada||1-647-360-8331|
Paytm TAT for Queries & Complaints(Turn Around Time)
Paytm customer care essays their level best to resolve the complaint of the customers. They have set the timelines for specific queries and complaints.
The following are the estimated TAT for various queries and complaints
|Queries||Turn Around Time|
|First response to a user’s query/concern||24 Hrs|
|Follow-up queries||48 Hrs|
|Escalated cases||7 Days|
|Customer grievances||15 Days|
|Concern raised to a Nodal officer||15 Days|
|NEFT to user’s bank account||7 Days|
Paytm Corporate Headquarters
Customers can reach to Paytm corporate headquarter to resolve their any queries or complaints. You can contact to the Paytm corporate headquarters on the given contact number and email-id.
- Phone: +91-120-4770770
- Email: [email protected]